FinBuddha Privacy Policy

I. Policy & Purpose

For the purposes of this Policy, “Sensitive Personal Data or Information” (“Sensitive Information”) means data such as passwords, bank details, medical or biometric data, sexual orientation, caste, political or religious beliefs, or any other category as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Personal Data Protection Bill.

This Privacy Policy incorporates the requirements prescribed under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the proposed Personal Data Protection Bill.

II. Our Business & Policy Applicability

By accessing the Platform, you consent to the collection, storage, and use of your Personal Information in accordance with this Policy.

This Policy does not apply to third-party applications, websites, or links that are not owned or controlled by us. We will not assume responsibility or liability for any harm caused by your interaction with such third-party services.

III. Collection & Use of Information

A. Personal Information Collected

When you use our Platform or services, we may collect certain Personal Information including:

• Name: For account creation and personalized communications.
• Email Address: For verification and sending relevant updates.
• Phone Number: For verification and delivery of alerts.
• Address: For invoicing and delivery of physical reports or materials.

Some of this information is mandatory to access specific services. Refusal to provide required information may result in restricted access to certain features of the Platform.

B. User Supplied Data

We may retain any correspondence you send us (emails, messages, letters) and may use your contact details for follow-ups or service communication. You can opt out of non-essential communication by contacting our Grievance Officer.

C. Sensitive Personal Data

We will obtain your express consent before collecting any Sensitive Information. Such data is securely stored and transacted only through encrypted systems. Sensitive data may include payment details or securities information, which may need to be retained in India to comply with RBI directives.

If shared with third parties, we ensure they maintain equivalent security standards and confidentiality protocols.

D. Non-Personal / Aggregated Data

We may collect browser metadata, IP addresses, and usage analytics to improve Platform performance and user experience. This information is aggregated and anonymized.

IV. Storage & Security

All data is stored on secure servers in Noida, India. We employ managerial, technical, and physical safeguards — including encryption, firewalls, access control, and secure transmission protocols — to prevent unauthorized access or misuse.

While we follow industry-standard security practices, transmission over the internet involves inherent risks. FinBuddha is not liable for breaches due to third-party actions or transmission errors.

V. Data Transfers & Disclosures

• Provision of Services: Information may be shared with trusted service providers or payment gateways solely to fulfill your requests.
• Law Enforcement: We may disclose data if required under applicable law, investigations, or court orders.
• Change in Control: Data may be transferred to a new entity in the event of a merger, acquisition, or restructuring.

VI. Your Rights

You have the right to review, modify, or delete your information, withdraw consent, and request data portability in a machine-readable format. Withdrawal of consent may limit access to certain features or services dependent on that data.

Data is retained only as long as required by law, for legitimate business purposes, or until you withdraw consent (subject to contractual or legal obligations).

VII. Grievance Redressal

For requests to correct, delete, or inquire about your data, or to report a privacy breach, please contact our Grievance Officer:

• Name: Pavan Kumar Manchiraju
• Email: pavan.m@finbuddha.com
• Availability: Monday – Friday, 9:00 AM to 6:00 PM (except public holidays)

The Grievance Officer will respond within one month of receiving the query. You may escalate unresolved issues to the Data Protection Authority once constituted.

VIII. Updates

This Privacy Policy may be revised periodically. Any updates will be reflected here, and continued use of the Platform after such updates constitutes acceptance of the revised Policy. You are advised to review this page periodically for changes.

Contact Us

pavan.m@finbuddha.com

Support Hours: Monday – Friday, 10:00 AM to 6:00 PM (IST)